TERMS & CONDITIONS

TICKETING PLATFORM TERMS OF USE

The Ticketing Platform is a platform maintained by Night Groove LLC (“we,” “our,” or “us”). We use the terms “you” and “your” to mean any person using the Ticketing Platform.

ABOUT THESE TERMS OF USE

Your use of and access to the Ticketing Platform shall be governed by these Terms of Use.

The purpose of these Terms of Use is to define the terms and conditions on which we shall provide you with access to the Ticketing Platform and allow you to use the various functionalities thereof.

These Terms of Use will apply to you as soon as you access the Ticketing Platform and will continue to have effect until they are terminated or if you are no longer interacting with us. Please ensure you read these Terms of Use carefully. If you do not agree to the Terms of Use, please do not continue using the Ticketing Platform.

We may update these Terms of Use from time to time. Should we do so, the new terms will become effective from the moment they are uploaded and published onto the Ticketing Platform. You should check the Terms of Use when you visit the Ticketing Platform to confirm the most recent Terms of Use that apply.

As well as these Terms of Use, there are other terms which may apply to you. These include, but are not limited to, our Privacy Statement and our Code of Conduct.

YOUR USE OF THE TICKETING PLATFORM

REGISTERING

The Ticketing Platform aims to provide you with the ability to reserve tickets, book accommodations, arrange transportation, and purchase other products and services relating to our events.

You may be able to access some areas of the Ticketing Platform without registering your details with us. However, in order to access the main functionalities of the Ticketing Platform (e.g., reserve tickets to the festival and book accommodations), you must be a registered user. To register, you will need to complete the registration process on the Ticketing Platform.

When you complete the registration process, you will be required to give us your full name, mobile number, email address, residential address, gender, preferred payment method, and such other information as we deem reasonably necessary to provide you with the services.

By registering with us, you agree to receive marketing messages (e.g., email and/or SMS) and other communication from us with respect to your reservations and bookings with us, the events, and other Night Groove products, services, and events. You also consent to our collection, use, and disclosure of your Personal Data as set out in our Privacy Statement, as revised from time to time.

Upon becoming a registered user of the Ticketing Platform, it is your responsibility to treat your registration and login information, reservation codes, and all other information provided to you with respect to your bookings and reservations via the Ticketing Platform (or relating to the services) as confidential. We are not responsible for any use or misuse of your registration or login information, or any other information provided to you via the Ticketing Platform (and resulting access to your Personal Data or sensitive information) arising from your failure to keep your registration or login information safe and confidential. If you know or suspect that anyone other than you knows your registration, reservation, or login details, please notify us immediately.

You may be able to complete the following actions on the Ticketing Platform:

  • Purchase tickets
  • Book and pay for accommodations (and related services) with partnering hotels and other hospitality service providers
  • Arrange transportation to and from events, as well as parking, lockers, and other facilities
  • Access information about:
    • Ticket availability, including the dates and times of ticket sales and/or relevant purchase prices
    • Prospective events, venues, performers, and/or performances planned to take place during the events
    • Other general and specific information about Night Groove or related products, services, or events
  • Access other functions and features (or purchase any other service) which may be added to the Ticketing Platform from time to time (either as free services or as paid-for services)

We may disable any access credentials and/or suspend your access to the Ticketing Platform in the event that we suspect:

  • An unauthorized person is using your access credentials
  • You have disclosed your access credentials to a third party in breach of these Terms of Use

We reserve the right to reject your registration and refuse to provide the services to you at our sole discretion.

PAYMENT

Night Groove (or a third-party payment processor on our behalf) will invoice you for all fees due with respect to the relevant services, as well as any processing fees charged to Night Groove by our third-party payment processor, if applicable. Your payments may be processed on behalf of Night Groove by a third-party payment processor using their secure site. Upon submitting your order, your information will be sent to the third-party payment processor. Personal Data that you submit during the payment process is subject to our Privacy Statement. You are responsible for and agree to pay promptly all charges in respect to your purchases of goods and services through the Ticketing Platform, including any applicable taxes.

For any questions or concerns, please contact us at support@nightsgroove.com.